Plantronics + Polycom.
Now together as
I'm hoping someone can assist me with this issue. I go to perform the update as usual however once it has finished copying over the files an error dialogue box pops up saying the following:
"Installation of MCU version failed"
I'm about to attempt a different software image just in case it has been corrupted at some point however if anyone has seen this it would be appreciated if you could help me resolve.
For a screenshot of the error see the attached snipping tool output.
*Edit - Attempted the other update file and this also failed with the same error. Going to reset and then try again but I don't believe it'll work.
redoload the MCU version or change another version