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RMX 2000 Reservations Not Connecting Automatically

Occasional Visitor

RMX 2000 Reservations Not Connecting Automatically

First of all, please forgive my ignorance if there is a simple solution for this (I'm new to the video conferencing field and know very little about the RMX).

 

My technician created a bunch of schedule reservations for our iTV classes, but they are not connecting automatically as they have in the past. They will however, disconnect at the appropriately scheduled time. We can successfully dial out to each site in our reservations manually.

 

My first thought is to reboot the RMX, but we cannot do that until classes have ended for the day.

 

MCU Version: 7.6.1.136

RMX Manager Version: EMA-V7.6.1.99

 

Any help would be greatly appreciated.

 

Thank you,

 

Steven

Message 1 of 3
2 REPLIES 2
Valued Contributor

Re: RMX 2000 Reservations Not Connecting Automatically

what video infra do u have right a way??

 

Regards

 

Yashpal

BR
Yash
Message 2 of 3
Frequent Advisor

Re: RMX 2000 Reservations Not Connecting Automatically

Has this been resolved?

Message 3 of 3