I have a RMX2000. when I start the device the boot sequence is not finishes. I cannot even ping the device. I restored it factory default settings but nothing changed. I connected it via serial port, I see there this issue:
Load address: 0x1000000
ARP Retry count exceeded; starting again
Waiting for PHY auto negotiation to complete...... TIMEOUT !
Speed: 10, half duplex
Using MOTO ENET1 device
File transfer via NFS from server 169.254.128.10; our IP address is 169.254.128.16; sending through gateway 169.254.128.1
these sequence always repeats. do anyone have a solution ?
I am afraid that you got a faulty control card. More information you can receive going to Polycom Knowledge Base and searching for "Diagnosing RMX boot failures". Let me recommend you to open the Support Request.
Thank you for replying Mike,
Sorry about that, I already replaced the controller card with new one...
Thanks and Regards