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RMX 2000 can not determine its serial number

Frequent Visitor

RMX 2000 can not determine its serial number

Hi!

 

I`ve got RMX 2000 and valid activation key. In "Product activation" menu serial number text box is clear! RMX can not determine its serial number! I can not activate it! How I can resolve this problem?

Message 1 of 4
3 REPLIES
Valued Contributor

Re: RMX 2000 can not determine its serial number

When you get the activation key assigned on the Resource Center, doesn't it use the serial number there to assign/associate the activation key?

JoeV
Message 2 of 4
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Frequent Visitor

Re: RMX 2000 can not determine its serial number

JoeV, 

 

hi!

I reset the RMX to the factory default. After that, RMX can not determine it`s serial number. 

 

Before resetting to factory default, the activation key was valid for this RMX

Message 3 of 4
Occasional Contributor

Re: RMX 2000 can not determine its serial number

Hello 

 

Pls read this Article number  24155: RMX does not show the serial number in product activation page

 

You need config IP address first.

Message 4 of 4