I`ve got RMX 2000 and valid activation key. In "Product activation" menu serial number text box is clear! RMX can not determine its serial number! I can not activate it! How I can resolve this problem?
When you get the activation key assigned on the Resource Center, doesn't it use the serial number there to assign/associate the activation key?
I reset the RMX to the factory default. After that, RMX can not determine it`s serial number.
Before resetting to factory default, the activation key was valid for this RMX
Pls read this Article number 24155: RMX does not show the serial number in product activation page
You need config IP address first.