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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Hello,

 

We got such problem... After factory reser our RMX 2000 lost MPMx-S card...

 

Alarms and screenshots attached.

 

System Information:

CCM: mpmx

RMX Version: 7.8.0.246

 

Licensing info:

CP(HD720p30) Resources: 30

Encryption: True

HD: True

 

MCU          ID          Time                            GMT Time                        Category         Level          Code          Description                                                      
222          24          2016 April 19 14:38:23          2016 April 19 11:38:23          General          Major          5005System configuration flags were modified. Reset the MCU
222          23          2016 April 19 14:38:13          2016 April 19 11:38:13          General          Major          5520System configuration changed. Please reset the MCU.
222          22          2016 April 19 14:38:10          2016 April 19 11:38:10          General          Major          5063IP Network Service was added. Please reset the MCU
222          20          2016 April 19 12:48:11          2016 April 19 9:48:11           General          Major          5552No utilizable unit for audio controller
222          5           2016 April 19 12:16:54          2016 April 19 9:16:54           General          Major          5056No cs_new_indication received - CS did not start

4 REPLIES 4
HP Recommended

Hi,


Did you re-apply license key code after resetting to Factory?


Regards,
Alexey

HP Recommended

Hi Alexey,

 

Yes we do.

 

As I understand "someone" tried to update software...

 

 

-rwxrwxrwx    1 root     root      4070377 Jan  1  1970 MPM_P.MediaCard-V4.0.0.121
-rw-rw-rw-    1 root     root      4669440 Jan  1  1970 MPM_P_diag.DiagPack-V7.6.0.005.img
-rwxrwxrwx    1 root     root       913408 Jan  1  1970 McmsSim.McmsSim_V3.0.0.005.img
-rwxrwxrwx    1 root     root      5451848 Jan  1  1970 Mfa.MediaCard-V7.0.2.44
-rwxrwxrwx    1 root     root      5191927 Jan  1  1970 MfaLinuxSystem1.img
-rw-rw-rw-    1 root     root      9662658 Jan  1  1970 RtmIpDiagSystem.img
-rwxrwxrwx    1 root     root      1379317 Jan  1  1970 Switch.Switch-V4.0.0.18
-rw-rw-rw-    1 root     root      9686262 Jan  1  1970 SwitchDiagSystem1.img
-rwxrwxrwx    1 root     root        82202 Jan  1  1970 SwitchIpmcUpgradeIP.V7.9.2
-rwxrwxrwx    1 root     root        86901 Jan  1  1970 SwitchIpmcUpgradeIP_P.V7.9.2
-rwxrwxrwx    1 root     root        84238 Jan  1  1970 SwitchIpmcUpgradeIP_Y.V7.9.2
-rw-rw-rw-    1 root     root      7404234 Jan  1  1970 SwitchLinuxSystem1.img
-rw-rw-rw-    1 root     root      8636527 Jan  1  1970 emapacket.EMA_packet-V7.8.0.181.tgz
-rwxrwxrwx    1 root     root     17095681 Jan  1  1970 gdb.ppc
-rw-rw-rw-    1 root     root      1114099 Jan  1  1970 shoval.FPGA-V7.8.0.112.tgz

 

[MCU_VERSION]
MCU_VERSION=8.5.3.0
SystemImg_BL=_SystemImg-V7.8.0.208
SystemDiagImg_BL=_SystemDiagImg-V7.8.0.105
******************************
BOARD_TYPE=MFA
-----------------
<1.01>
[MFA]
MFA_FILE=Mfa.MediaCard-V7.0.2.44

[ART]
ART_FILE=ART.DSP-V7.0.2.21.hex

[VIDEO]
VIDEO_FILE=Video.DSP-V7.0.2.21.hex

[MSPCIDRV]
MSPCIDRV_FILE=KMsPciDrv.036

[STREAMRX]
STREAMRX_FILE=KStrRx.036

[STREAMTX]
STREAMTX_FILE=KStrTx.036

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[DSP_DIAG]
DSP_DIAG_FILE=DspSim.DspSim-V7.0.0.3.hex

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V1.3.2

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG]
MFA_DIAG_FILE=McmsSim.McmsSim_V3.0.0.005.img

[RTM]
RTM_FILE=RTM.RTM-V7.0.2.2.hex
<1.02>
[MS]
MS_FILE=switch_lite_1_0.FPGA-V7.0.2.13

[PI]
PI_FILE=pi_lite.FPGA-V7.0.2.13

[MFA]
MFA_FILE=Mfa.MediaCard-V7.0.2.44

[ART]
ART_FILE=ART.DSP-V7.0.2.21.hex

[VIDEO]
VIDEO_FILE=Video.DSP-V7.0.2.21.hex

[MSPCIDRV]
MSPCIDRV_FILE=MsPciDrv.Driver-V4.1.1.1.o

[STREAMRX]
STREAMRX_FILE=StreamRX.Driver-V4.1.1.1.o

[STREAMTX]
STREAMTX_FILE=StreamTX.Driver-V4.1.1.1.o

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[DSP_DIAG]
DSP_DIAG_FILE=DspSim.DspSim-V7.0.0.3.hex

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V1.3.2

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG]
MFA_DIAG_FILE=McmsSim.McmsSim_V3.0.0.005.img

[RTM]
RTM_FILE=RTM.RTM-V7.0.2.2.hex
<1.03>
[MS]
MS_FILE=switch_lite_1_0.FPGA-V7.0.2.13

[PI]
PI_FILE=pi_lite.FPGA-V7.0.2.13

[MFA]
MFA_FILE=Mfa.MediaCard-V7.0.2.44

[ART]
ART_FILE=ART.DSP-V7.0.2.21.hex

[VIDEO]
VIDEO_FILE=Video.DSP-V7.0.2.21.hex

[MSPCIDRV]
MSPCIDRV_FILE=MsPciDrv.Driver-V4.1.1.1.o

[STREAMRX]
STREAMRX_FILE=StreamRX.Driver-V4.1.1.1.o

[STREAMTX]
STREAMTX_FILE=StreamTX.Driver-V4.1.1.1.o

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[DSP_DIAG]
DSP_DIAG_FILE=DspSim.DspSim-V7.0.0.3.hex

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V1.3.2

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG]
MFA_DIAG_FILE=McmsSim.McmsSim_V3.0.0.005.img

[RTM]
RTM_FILE=RTM.RTM-V7.0.2.2.hex
<1.31>
[MS]
MS_FILE=switch_lite_1_3.FPGA-V7.0.2.13

[PI]
PI_FILE=pi_lite.FPGA-V7.0.2.13

[MFA]
MFA_FILE=Mfa.MediaCard-V7.0.2.44

[ART]
ART_FILE=ART.DSP-V7.0.2.21.hex

[VIDEO]
VIDEO_FILE=Video.DSP-V7.0.2.21.hex

[MSPCIDRV]
MSPCIDRV_FILE=MsPciDrv.Driver-V4.1.1.1.o

[STREAMRX]
STREAMRX_FILE=StreamRX.Driver-V4.1.1.1.o

[STREAMTX]
STREAMTX_FILE=StreamTX.Driver-V4.1.1.1.o

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[DSP_DIAG]
DSP_DIAG_FILE=DspSim.DspSim-V7.0.0.3.hex

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V2.3.2

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG]
MFA_DIAG_FILE=McmsSim.McmsSim_V3.0.0.005.img

[RTM]
RTM_FILE=RTM.RTM-V7.0.2.2.hex

*****************************
BOARD_TYPE=MPM_PLUS
--------------------
<1.01>
[MS]
MS_FILE=barak_switch.FPGA-V7.8.0.112

[PI]
PI_FILE=barak_pi.FPGA-V7.8.0.112

[MFA]
MFA_FILE=MPM_P.MediaCard-V4.0.0.121

[ART]
ART_FILE=ART_MPM_P.hex

[VIDEO]
VIDEO_FILE=Video_MPM_P.hex

[MSPCIDRV]
MSPCIDRV_FILE=MPM_PMsPciDrv.Driver-V4.0.0.7.o

[STREAMRX]
STREAMRX_FILE=MPM_PStreamRX.Driver-V4.0.0.7.o

[STREAMTX]
STREAMTX_FILE=MPM_PStreamTX.Driver-V4.0.0.7.o

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[DSP_DIAG]
DSP_DIAG_FILE=DspSim.DspSim-V7.0.0.3.hex

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V7.6.4.P

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG]
MFA_DIAG_FILE=MPM_P_diag.DiagPack-V7.6.0.005.img

[RTM]
RTM_FILE=MPM_P_RTM.RTM-V7.6.1.7.hex

[BOOTDSP]
BOOT_DSP_FILE=BootDsp.V4.0.0.007.hex

*****************************
BOARD_TYPE=MPMX
--------------------
<1.01>
[MS]
MS_FILE=breeze_switch.FPGA-V7.8.0.112

[PI]
PI_FILE=breeze_pi.FPGA-V7.8.0.112

[MSPCIDRV]
MSPCIDRV_FILE=MPM_XMsPciDrv.Driver-V4.0.0.7.o

[STREAMRX]
STREAMRX_FILE=MPM_XStreamRX.Driver-V4.0.0.7.o

[STREAMTX]
STREAMTX_FILE=MPM_XStreamTX.Driver-V4.0.0.7.o

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V7.6.4.X

[IPMC_1500]
IPMC_1500_FILE=MfaIpmcUpgrade.V7.6.4.Y

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG_SYSTEM]
MFA_DIAG_SYSTEM_FILE=MPM_P_diag.RMX_5.0.0.47.img

[RTM]
RTM_FILE=MPM_P_RTM.RTM-V7.6.1.7.hex

[RTM_1500]
RTM_1500_FILE=MPM_Y_RTM.RTM-V7.6.1.7.hex

[DAVINCI_ART]
DAVINCI_ART_FILE=DaVinchiART.tar

[DAVINCI_VI]
DAVINCI_VI_FILE=DaVinchiVideo.tar

<1.02>
[MS]
MS_FILE=breeze_switch_312.FPGA-V7.8.0.112

[MS1500Q]
MS_1500Q_FILE=yona_switch.FPGA-V7.8.0.112

[PI]
PI_FILE=breeze_pi_312.FPGA-V7.8.0.112

[MSPCIDRV]
MSPCIDRV_FILE=MPM_XMsPciDrv.Driver-V4.0.0.7.o

[STREAMRX]
STREAMRX_FILE=MPM_XStreamRX.Driver-V4.0.0.7.o

[STREAMTX]
STREAMTX_FILE=MPM_XStreamTX.Driver-V4.0.0.7.o

[DRIVERSLOAD]
DRIVERSLOAD_FILE=mfadriversload.002

[IPMC]
IPMC_FILE=MfaIpmcUpgrade.V7.6.4.X

[IPMC_1500]
IPMC_1500_FILE=MfaIpmcUpgrade.V7.6.4.Y

[MFA_SYSTEM]
MFA_SYSTEM_FILE=MfaLinuxSystem1.img

[MFA_DIAG_SYSTEM]
MFA_DIAG_SYSTEM_FILE=MPM_P_diag.RMX_5.0.0.47.img

[RTM]
RTM_FILE=MPM_P_RTM.RTM-V7.6.1.7.hex
[RTM_1500]
RTM_1500_FILE=MPM_Y_RTM.RTM-V7.6.1.7.hex

[DAVINCI_ART]
DAVINCI_ART_FILE=DaVinchiART.tar

[DAVINCI_VI]
DAVINCI_VI_FILE=DaVinchiVideo.tar

*****************************
BOARD_TYPE=SWITCH
--------------------
<1.01>
[SWITCH_FILE]
SWITCH_FILE=Switch.Switch-V4.0.0.18

[EMA_PACKET]
EMA_PACKET_FILE=emapacket.EMA_packet-V7.8.0.181

[IPMC]
IPMC_FILE=SwitchIpmcUpgradeIP.V7.9.2

[SWITCH_SYSTEM]
SWITCH_SYSTEM_FILE=SwitchLinuxSystem1.img

[SHOVAL_SYSTEM]
SWITCH_SHOVAL_FILE=shoval.FPGA-V7.8.0.112

[SWITCH_DIAG]
SWITCH_DIAG_SYSTEM=SwitchDiagSystem1.img

<1.02>
[SWITCH_FILE]
SWITCH_FILE=Switch.Switch-V4.0.0.18

[EMA_PACKET]
EMA_PACKET_FILE=emapacket.EMA_packet-V7.8.0.181

[IPMC]
IPMC_FILE=SwitchIpmcUpgradeIP.V7.9.2

[SWITCH_SYSTEM]
SWITCH_SYSTEM_FILE=SwitchLinuxSystem1.img

[SHOVAL_SYSTEM]
SWITCH_SHOVAL_FILE=shoval.FPGA-V7.8.0.112

[SWITCH_DIAG]
SWITCH_DIAG_SYSTEM=SwitchDiagSystem1.img

<1.03>
[SWITCH_FILE]
SWITCH_FILE=Switch.Switch-V4.0.0.18

[EMA_PACKET]
EMA_PACKET_FILE=emapacket.EMA_packet-V7.8.0.181

[IPMC]
IPMC_FILE=SwitchIpmcUpgradeIP.V7.9.2

[SWITCH_SYSTEM]
SWITCH_SYSTEM_FILE=SwitchLinuxSystem1.img

[SHOVAL_SYSTEM]
SWITCH_SHOVAL_FILE=shoval.FPGA-V7.8.0.112

[SWITCH_DIAG]
SWITCH_DIAG_SYSTEM=SwitchDiagSystem1.img

<1.04>
[SWITCH_FILE]
SWITCH_FILE=Switch.Switch-V4.0.0.18

[EMA_PACKET]
EMA_PACKET_FILE=emapacket.EMA_packet-V7.8.0.181

[IPMC]
IPMC_FILE=SwitchIpmcUpgradeIP.V7.9.2

[SWITCH_SYSTEM]
SWITCH_SYSTEM_FILE=SwitchLinuxSystem1.img

[SHOVAL_SYSTEM]
SWITCH_SHOVAL_FILE=shoval.FPGA-V7.8.0.112

[SWITCH_DIAG]
SWITCH_DIAG_SYSTEM=SwitchDiagSystem1.img

<3.01>
[SWITCH_FILE]
SWITCH_FILE=Switch.Switch-V4.0.0.18

[EMA_PACKET]
EMA_PACKET_FILE=emapacket.EMA_packet-V7.8.0.181

[IPMC]
IPMC_FILE=SwitchIpmcUpgradeIP_P.V7.9.2

[SWITCH_SYSTEM]
SWITCH_SYSTEM_FILE=SwitchLinuxSystem1.img

[SHOVAL_SYSTEM]
SWITCH_SHOVAL_FILE=shoval.FPGA-V7.8.0.112

[SWITCH_DIAG]
SWITCH_DIAG_SYSTEM=SwitchDiagSystem1.img

[RTM-IP_DIAG]
SWITCH_DIAG_SYSTEM=RtmIpDiagSystem.img

<4.01>
[SWITCH_FILE]
SWITCH_FILE=Switch.Switch-V4.0.0.18

[EMA_PACKET]
EMA_PACKET_FILE=emapacket.EMA_packet-V7.8.0.181

[IPMC]
IPMC_FILE=SwitchIpmcUpgradeIP_Y.V7.9.2

[SWITCH_SYSTEM]
SWITCH_SYSTEM_FILE=SwitchLinuxSystem1.img

[SHOVAL_SYSTEM]
SWITCH_SHOVAL_FILE=shoval.FPGA-V7.8.0.112

[SWITCH_DIAG]
SWITCH_DIAG_SYSTEM=SwitchDiagSystem1.img

[RTM-IP_DIAG]
SWITCH_DIAG_SYSTEM=RtmIpDiagSystem.img
DATE:11/14/12  TIME:09:04:59

HP Recommended

When I'm trying to instal 7.8 version, nothing happens... As we see from console, there is not enough place...

 

На разделе "/mnt/mfa_cm_fs/" нет свободного места 

 


Filesystem                Size      Used Available Use% Mounted on
rootfs                   14.7M     13.1M    943.0k  93% /
/dev/root                14.7M     13.1M    943.0k  93% /
none                     29.5M     12.0k     29.5M   0% /tmp
none                     29.5M      4.0k     29.5M   0% /var/log
none                     29.5M      8.0k     29.5M   0% /var/run
none                     29.5M      4.0k     29.5M   0% /var/lock
tmpfs                    29.5M      4.0k     29.5M   0% /dev
/dev/mtdblock1           30.5M     26.6M      3.9M  87% /mnt/mfa_cm_fs
/dev/loop0               13.7M     12.7M    297.0k  98% /mnt/mfa_cm_fs/ema
169.254.128.10:/opt/emb/mcms_share/
                        220.4M    220.1M         0 100% /mnt/mfa_cm_fs/mcms_share
169.254.128.10:/mcms/Cores/
                         36.7G    195.7M     34.6G   1% /mnt/mfa_cm_fs/coredumps

HP Recommended

Hi,

 

Try to perform MPMx card Rescue procedure. (right mouse click on the media card and select rescue).

 

I would also advise to contact Polycom technical support or your certified channel partner. Please open a web service request or call us

 

Thanks

Regards,

Alexey

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.