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RMX 2000 meeting room not accepting password from phone

Occasional Advisor

RMX 2000 meeting room not accepting password from phone

Our RMX 2000 (MPM+40) with ISDN stopped accepting passwords to an audio meeting room

from callers.  I reset the MCU and it now works, but their was no faults.  Does anyone have any

experience with passwords not being accepted?

 

Thanks,

Mike

 

Message 1 of 3
2 REPLIES 2
Frequent Advisor

Re: RMX 2000 meeting room not accepting password from phone

Hi Mike,

What is the software version of your RMX 2000?

Message 2 of 3
Valued Contributor

Re: RMX 2000 meeting room not accepting password from phone

Hi,

 

 

if it's for a particular meeting id log in through ISDN,so just delete the same meeting room and recreate the same and then cheak,make sure the DTMF is passing from the device using join in to the RMX.

 

 

Regards

 

Yashpal

BR
Yash
Message 3 of 3