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RMX 2000 resource allocation issue

SOLVED
Pradipta
Regular Visitor

RMX 2000 resource allocation issue

hi,

My RMX 2000 system is equipped with one MPX-D card with 30 nos 720P/ 60 SD port license.

However unable to connect more than 30 locations at time @256 kbps in SD resolution.

Version – 8.2.0.85

What could be the possible cause

Message 1 of 6
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Accepted Solutions
Pradipta
Regular Visitor

Re: RMX 2000 resource allocation issue

HI,

Issue got resolved. The call was routed through CMA 4000 & it was the license limitation of CMA.

View solution in original post

Message 6 of 6
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Bazzuck
Respected Contributor

Re: RMX 2000 resource allocation issue

Hi

 

1) Check RMX's Video/Voice port configuration. Do you have any voice ports? How many?

 

2) What type of endpoints do you connect to a conference? (model and software version)

 

3) Check a resolution, a frame rate and a video protocol of your participants.

For example:

One 4CIF H.263 participant use the same resource like one HD 720p30 participant. 

 

 

Regards

Message 2 of 6
Pradipta
Regular Visitor

Re: RMX 2000 resource allocation issue

1) There is no voice port in RMX.

 

2) All are HDX endpoint & minimum version 3.0

 

3) Checked all are connecting in 4CIF @256 Kbps with H.264 HP

Message 3 of 6
Bazzuck
Respected Contributor

Re: RMX 2000 resource allocation issue

Which a Disconnect Cause do you see in participant's properties?
Message 4 of 6
Pradipta
Regular Visitor

Re: RMX 2000 resource allocation issue

The matter of fact RMX is not allowing to connect more than 30 video participants though resource is showing available.

However logged call with PGS already & it is under investigation. Will share the update once issue got resolved.

Message 5 of 6
Pradipta
Regular Visitor

Re: RMX 2000 resource allocation issue

HI,

Issue got resolved. The call was routed through CMA 4000 & it was the license limitation of CMA.

View solution in original post

Message 6 of 6