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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

In RMX 4000. By default we have two username POLYCOM & SUPPORT.

I have created username with administrator rights in connections in RMX Management rights but i don't see many features available in this id. Attached is the screenshot. One print screen is one which i have created with administrator rights and other is Polycom default.

 

Please help in understanding the same

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

The RMX SUPPORT user account has additional features used to troubleshoot the RMX and pull additional data. This is based on the user account name and not related to the administrator role.

 

S.

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1 REPLY 1
HP Recommended

The RMX SUPPORT user account has additional features used to troubleshoot the RMX and pull additional data. This is based on the user account name and not related to the administrator role.

 

S.

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