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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎12-08-2012 07:29 PM

HP Recommended

input call from "slave" cascade - degradation video

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-29-2012 09:05 PM

HP Recommended

all a happy new year!

at the present moment the problem is solved.

reseller has provided a trial version for testing.

in this version the bug was fixed.

when the revised version will appear on the portal?

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-09-2012 05:55 AM

HP Recommended

Hello hab,

welcome to the Polycom Community.

Due the lack of any details this post may not get any feedback at all.

 

  • Has this ever worked or is this a new issue?
  • What is the exact software version?
  • What Endpoints are involved?
  • Is this always reproducable?


Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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Was this reply helpful? Yes No

‎12-09-2012 12:03 PM

HP Recommended

- for me  this is a new issue. 

- testing is 7.6.138 in different variants (RMX4000, RMX2000 with MPM+, RMX2000 with MPMx), only works option RMX2000 with MPM+

- Endpoints: HDX, VSX, FX, CMAdesktop, VVX1500D and etc, it is not important. Problem in cascade link.

- yes, this is always reproducable.

specify the connection diagram:

"master" RMX accepts incoming calls from several "slave" RMX (cascading)

Was this reply helpful? Yes No

‎12-29-2012 09:05 PM

HP Recommended

all a happy new year!

at the present moment the problem is solved.

reseller has provided a trial version for testing.

in this version the bug was fixed.

when the revised version will appear on the portal?

Was this reply helpful? Yes No
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