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- Poly Video Conferencing
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- RMX 7.6, degradation video from cascade
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12-08-2012 07:29 PM
input call from "slave" cascade - degradation video
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Accepted Solutions
12-29-2012 09:05 PM
all a happy new year!
at the present moment the problem is solved.
reseller has provided a trial version for testing.
in this version the bug was fixed.
when the revised version will appear on the portal?
12-09-2012 05:55 AM
Hello hab,
welcome to the Polycom Community.
Due the lack of any details this post may not get any feedback at all.
- Has this ever worked or is this a new issue?
- What is the exact software version?
- What Endpoints are involved?
- Is this always reproducable?
Best Regards
Steffen Baier
Polycom Global Services
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
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Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
12-09-2012 12:03 PM
- for me this is a new issue.
- testing is 7.6.138 in different variants (RMX4000, RMX2000 with MPM+, RMX2000 with MPMx), only works option RMX2000 with MPM+
- Endpoints: HDX, VSX, FX, CMAdesktop, VVX1500D and etc, it is not important. Problem in cascade link.
- yes, this is always reproducable.
specify the connection diagram:
"master" RMX accepts incoming calls from several "slave" RMX (cascading)
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