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RMX - Chairperson configuration doubt

ANTUAN
Occasional Contributor

RMX - Chairperson configuration doubt

Hi,

 

I´ve reviewed administrator guide, and I´ve not clear RMX behaviour.

I can´t either test this on lab.

 

Scenario:

RMX at version 8.4.1.6

Conference profile configured with "Conference Requires Chairperson" checkbox active.

Conference IVR Service configurated with "Enable Chairperson Messages" checkbox disabled.

Conference IVR Service configurated with "Enable Password Messages" checkbox disabled.

 

Please, could you confirm what would be the call flow for participants?

 

- Case 1: a participant access before moderator has joined conference:

 

Participant calls to EQ and dials a valid conference ID:

  ||

  \/

"For conference chairperson services press the pound key. For other participants, please wait"

   ||       (Participant doesn´t press any key)

   \/

   "Please, wait for the chairperson to join to start the conferece"

    ||

    \/

Does participant get into a holding queue until chairperson joins?

 

- Case 2: a participant access a conference after moderator has joined conference:

Participant calls to EQ and dials a valid conference ID:

  ||

  \/

"For conference chairperson services press the pound key. For other participants, please wait"

   ||      (Participant doesn´t press any key)

   \/

   "I connect you with the conference"

 

- Case 3: moderator access the conference

Moderator calls to EQ and dials a valid conference ID:

  ||

  \/

"For conference chairperson services press the pound key. For other participants, please wait"

   ||      (Moderator press the #)

   \/

   "I connect you with the conference"

 

Please, confirm too if in case there are participants at holding queue, they would be connected to start all together the conference.

And if there weren´t participants at holding queue, moderator would hear "You are the first participant to join the conference"

 

Thank you!

 

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