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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

I want the root password of RMX 1500 so that we can take image of the whole RMX. Kindly suggest

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello Shiraz,

welcome to the Polycom Community.

We do not publicly share the root password of the RMX and in case of backups please use the build in facilities.

 

Any reply providing the password will be removed.

 

Only Polycom Service personal have access to the passwords.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

3 REPLIES 3
HP Recommended

Hello Shiraz,

welcome to the Polycom Community.

I have moved your post to the correct section UC Infrastructure => Bridging.

 

We do not publicly share the root password of the RMX and in case of backups please use the build in facilities.

 

Any reply providing the password will be removed.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks Steffen,

 

So can you suggest in case I want root password how I can get it.

 

yes for backup we are utilizing buildin facilities.

 

Regards.

HP Recommended

Hello Shiraz,

welcome to the Polycom Community.

We do not publicly share the root password of the RMX and in case of backups please use the build in facilities.

 

Any reply providing the password will be removed.

 

Only Polycom Service personal have access to the passwords.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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