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RMX Welcome Slide Modifying

Mike_Rosoft
Advisor

RMX Welcome Slide Modifying

Dear Polycom,

 

I have seen some debate about changing the welcome slides or changing the video slides per IVR. I used to be able to change them. Now when I upload a slide either the page shuts down or RMX manager will shut down, depending how I connected to the RMX.

In the early days I have had the same problem and engineers needed to go in via ftp into the bridge to change things...

Please help

Message 1 of 3
2 REPLIES 2
SteffenBaierUK
Polycom Employee & Community Manager

Re: RMX Welcome Slide Modifying

Hello Mik,

welcome back to the Polycom Community.

It is always useful to include the currently used software version as issues experienced may already be addressed in a newer release.

This also allows yourself and others to check against current software release notes.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Mike_Rosoft
Advisor

Re: RMX Welcome Slide Modifying

Indeed Steffen,

Sorry about that... 7.8.0.246...

Message 3 of 3