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RMX to Microsoft Surface Hubs

Occasional Contributor

RMX to Microsoft Surface Hubs

Has anybody managed to connect the RMX to a surface hub.

I can connect the RMX to SfB on a laptop/PC dialing SIP via email address

We have now deployed Microsoft Surface Hubs around the business

If I try to connect to a Microsoft Surface Hub, it rings, I answer, it disconnects after a few seconds.

RMX2000 on 8.5.10.76 with MPMx cards

 

It would be good to know if this has ever worked for anybody before I spend even more time testing with different Profiles

Cheers

Ade

Message 1 of 3
2 REPLIES
Trusted Contributor

Re: RMX to Microsoft Surface Hubs

Hi Ade,

 

yes, it´s working without any problem. I enter my VMR (1234@company.org) and I´m in.

We have RMX 8.7.4 but I think that doesn´t matter.

 

Cheers

Matthias

Message 2 of 3
Occasional Contributor

Re: RMX to Microsoft Surface Hubs

Hi Matthias

I am not using VMRs

I am creating a reservation on the RMX, adding a New Participant, selecting SIP and SIP URI with the email name TH1.East02-Hub@company.com

(It does work this way to PC SIP users, but not Hubs)

 

I can dial from the hub to the rmx by rmx2000@company.com then entering Meeting ID

 

I think I'll have to raise this with Imago our Polycom interface

Cheers

Ade

Message 3 of 3