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RMX virtual rooms with PIN appear offline in Lync

Occasional Advisor

RMX virtual rooms with PIN appear offline in Lync

When I put a conference password to my virtual meeting room, in my Lync client I'm seeing the virtual meeting room offline and I can't make video calls.

 

However, when I remove the password from the meeting room I can see the presence in lync of that virtual room as online again.

 

I remember this not to be an issue, in my believe virtual rooms with PIN code worked fine before. I have no idea if any change caused this behaviour.

 

Any ideas?

 

Thanks

 

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