RMX1500 and QDX6000

[Alex_V_128]

Hi !

I have RMX1500 (VRMX1510HDR v7.6.1) and QDX6000 endpoints. 

Point-to-point between the QDXs are obtained with a resolution 4CIF, but

if two QDXs connect  through RMX (meeting room or conference) the

resolution is 2CIF. No more users on RMX, only this two QDX.

Why i havent 2CIF through RMX ?

[Samael]

Have you looked at RMX port configuration?

PS: Скорость проверьте.

[Alex_V_128]

What do you mean ? Ethernet speed from RMXport  to Net ? Through switches, routers and so on ....?

[Samael]

No. In RMX Managment -> Setup -> Resolution Configuration -> Detailed

[Alex_V_128]

Max CP Resolution HD720p30, video quality optimized

Detailed (in motion section):

CIF60 256K

SD60 768K 

Connection speed  between QDXs and RMX more then 1M....

[Samael]

Also, check an address book, if you have endpoints in there, you can setup portt consuption per endpoint.

PS: Please, contact the reseller or techsupport, because it's like healing via photo )

[Alex_V_128]

Endpoints video resolution = SD, video protocol = H264, bitrate = auto

[acastro]

Alex,

I think that in your case you are having some network problems. I dont believe its hardware or firmware. So, if you could aswer those questions its possible to solve your question

1) CONFIGURATION

1.1)  RMX

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

1.2) CODEC 1

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

1.3) CODEC 2

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

1.4) SWTICH

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

1.5)  ROUTER

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

1.6) LINK

Point to point - Lan or Wan?

Multipoint - Lan or Wan?

2) POINT TO POINT TEST RESULTS

2.1) LINK

- Packet lost?

2.2) CODEC 1

- Bandwith

- How many Packet Loss and Fraction (%)?

- CODEC negotiation Full or Half Dulpex?

- CODEC negotiation 10 or 100 Mbps?

 - QoS?

2.3) CODEC 2

- Bandwith

- % Packet Loss?

- Port negotiation Full or Half Dulpex?

- Port negotiation 10 or 100 Mbps?

- QoS?

2.4)SWITCH(CASCADE AND CODEC'S)

- Port negotiation Full or Half Dulpex?

- Port negotiation 10 or 100 Mbps?

- QoS?

- Input Errors? Fecn?

2.5)ROUTER

- Port negotiation Full or Half Dulpex?

- Port negotiation 10 or 100 Mbps?

- QoS?

- Input Errors? Fecn?

3)MULTIPOINT TEST RESULTS

3.1)LINK

- Packet lost?

3.2)CODEC 1

- Bandwith

- How many Packet Loss and Fraction (%)?

- Full or Half Dulpex?

- 10 or 100 Mbps?

3.3)CODEC 2

- Bandwith

- % Packet Loss?

- Full or Half Dulpex?

- 10 or 100 Mbps?

 - QoS?

3.4)SWITCH (CASCADE AND CODEC'S)

- Port Negotiation Full or Half Dulpex?

- Port Negotiation 10 or 100 Mbps?

- QoS?

3.5)ROUTER 

- Negotiation Full or Half Dulpex?

- Negotiation10 or 100 Mbps?

- QoS?

[YashPal]

on what bandwidth you are inisiating a call??HD call recommanded bandwidth speed of 512kbps.

Regards

Yash Pal

[Alex_V_128]

Рroblem is solved