Hi !
I have RMX1500 (VRMX1510HDR v7.6.1) and QDX6000 endpoints.
Point-to-point between the QDXs are obtained with a resolution 4CIF, but
if two QDXs connect through RMX (meeting room or conference) the
resolution is 2CIF. No more users on RMX, only this two QDX.
Why i havent 2CIF through RMX ?
Have you looked at RMX port configuration?
PS: Скорость проверьте.
What do you mean ? Ethernet speed from RMXport to Net ? Through switches, routers and so on ....?
No. In RMX Managment -> Setup -> Resolution Configuration -> Detailed
Max CP Resolution HD720p30, video quality optimized
Detailed (in motion section):
CIF60 256K
SD60 768K
Connection speed between QDXs and RMX more then 1M....
Also, check an address book, if you have endpoints in there, you can setup portt consuption per endpoint.
PS: Please, contact the reseller or techsupport, because it's like healing via photo )
Endpoints video resolution = SD, video protocol = H264, bitrate = auto
Alex,
I think that in your case you are having some network problems. I dont believe its hardware or firmware. So, if you could aswer those questions its possible to solve your question
1) CONFIGURATION
1.1) RMX
*Speed - auto/10/100/1000?
*Duplex - auto/duplex/full?
*QoS?
1.2) CODEC 1
*Speed - auto/10/100/1000?
*Duplex - auto/duplex/full?
*QoS?
1.3) CODEC 2
*Speed - auto/10/100/1000?
*Duplex - auto/duplex/full?
*QoS?
1.4) SWTICH
*Speed - auto/10/100/1000?
*Duplex - auto/duplex/full?
*QoS?
1.5) ROUTER
*Speed - auto/10/100/1000?
*Duplex - auto/duplex/full?
*QoS?
1.6) LINK
Point to point - Lan or Wan?
Multipoint - Lan or Wan?
2) POINT TO POINT TEST RESULTS
2.1) LINK
- Packet lost?
2.2) CODEC 1
- Bandwith
- How many Packet Loss and Fraction (%)?
- CODEC negotiation Full or Half Dulpex?
- CODEC negotiation 10 or 100 Mbps?
- QoS?
2.3) CODEC 2
- Bandwith
- % Packet Loss?
- Port negotiation Full or Half Dulpex?
- Port negotiation 10 or 100 Mbps?
- QoS?
2.4)SWITCH(CASCADE AND CODEC'S)
- Port negotiation Full or Half Dulpex?
- Port negotiation 10 or 100 Mbps?
- QoS?
- Input Errors? Fecn?
2.5)ROUTER
- Port negotiation Full or Half Dulpex?
- Port negotiation 10 or 100 Mbps?
- QoS?
- Input Errors? Fecn?
3)MULTIPOINT TEST RESULTS
3.1)LINK
- Packet lost?
3.2)CODEC 1
- Bandwith
- How many Packet Loss and Fraction (%)?
- Full or Half Dulpex?
- 10 or 100 Mbps?
3.3)CODEC 2
- Bandwith
- % Packet Loss?
- Full or Half Dulpex?
- 10 or 100 Mbps?
- QoS?
3.4)SWITCH (CASCADE AND CODEC'S)
- Port Negotiation Full or Half Dulpex?
- Port Negotiation 10 or 100 Mbps?
- QoS?
3.5)ROUTER
- Negotiation Full or Half Dulpex?
- Negotiation10 or 100 Mbps?
- QoS?
on what bandwidth you are inisiating a call??HD call recommanded bandwidth speed of 512kbps.
Regards
Yash Pal
Рroblem is solved