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RMX1500 and QDX6000

Advisor

RMX1500 and QDX6000

Hi !

I have RMX1500 (VRMX1510HDR v7.6.1) and QDX6000 endpoints. 

Point-to-point between the QDXs are obtained with a resolution 4CIF, but

if two QDXs connect  through RMX (meeting room or conference) the

resolution is 2CIF. No more users on RMX, only this two QDX.

Why i havent 2CIF through RMX ?

Message 1 of 10
9 REPLIES 9
Frequent Advisor

Re: RMX1500 and QDX6000

Have you looked at RMX port configuration?

PS: Скорость проверьте.

Message 2 of 10
Advisor

Re: RMX1500 and QDX6000

What do you mean ? Ethernet speed from RMXport  to Net ? Through switches, routers and so on ....?

Message 3 of 10
Frequent Advisor

Re: RMX1500 and QDX6000

No. In RMX Managment -> Setup -> Resolution Configuration -> Detailed

Message 4 of 10
Advisor

Re: RMX1500 and QDX6000

Max CP Resolution HD720p30, video quality optimized

 

Detailed (in motion section):

CIF60 256K

SD60 768K 

 

Connection speed  between QDXs and RMX more then 1M....

 

 

Message 5 of 10
Frequent Advisor

Re: RMX1500 and QDX6000

Also, check an address book, if you have endpoints in there, you can setup portt consuption per endpoint.

PS: Please, contact the reseller or techsupport, because it's like healing via photo )

Message 6 of 10
Advisor

Re: RMX1500 and QDX6000

Endpoints video resolution = SD, video protocol = H264, bitrate = auto

Message 7 of 10
Frequent Advisor

Re: RMX1500 and QDX6000

Alex,

 

I think that in your case you are having some network problems. I dont believe its hardware or firmware. So, if you could aswer those questions its possible to solve your question

 

1) CONFIGURATION

1.1)  RMX

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

 

1.2) CODEC 1

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

 

 

1.3) CODEC 2

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

 

 

1.4) SWTICH

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

 

1.5)  ROUTER

*Speed - auto/10/100/1000?

*Duplex - auto/duplex/full?

*QoS?

 

1.6) LINK

Point to point - Lan or Wan?

Multipoint - Lan or Wan?

 

2) POINT TO POINT TEST RESULTS

2.1) LINK

- Packet lost?

 

2.2) CODEC 1

- Bandwith

- How many Packet Loss and Fraction (%)?

- CODEC negotiation Full or Half Dulpex?

- CODEC negotiation 10 or 100 Mbps?

 - QoS?

 

2.3) CODEC 2

- Bandwith

- % Packet Loss?

- Port negotiation Full or Half Dulpex?

- Port negotiation 10 or 100 Mbps?

- QoS?

 

2.4)SWITCH(CASCADE AND CODEC'S)

- Port negotiation Full or Half Dulpex?

- Port negotiation 10 or 100 Mbps?

- QoS?

- Input Errors? Fecn?

 

2.5)ROUTER

- Port negotiation Full or Half Dulpex?

- Port negotiation 10 or 100 Mbps?

- QoS?

- Input Errors? Fecn?

 

3)MULTIPOINT TEST RESULTS

3.1)LINK

- Packet lost?

 

3.2)CODEC 1

- Bandwith

- How many Packet Loss and Fraction (%)?

- Full or Half Dulpex?

- 10 or 100 Mbps?

 

3.3)CODEC 2

- Bandwith

- % Packet Loss?

- Full or Half Dulpex?

- 10 or 100 Mbps?

 - QoS?

 

3.4)SWITCH (CASCADE AND CODEC'S)

- Port Negotiation Full or Half Dulpex?

- Port Negotiation 10 or 100 Mbps?

- QoS?

 

3.5)ROUTER 

- Negotiation Full or Half Dulpex?

- Negotiation10 or 100 Mbps?

- QoS?

André Castro,



Message 8 of 10
Valued Contributor

Re: RMX1500 and QDX6000

on what bandwidth you are inisiating a call??HD call recommanded bandwidth speed of 512kbps.

 

Regards

 

Yash Pal

BR
Yash
Message 9 of 10
Advisor

Re: RMX1500 and QDX6000

Рroblem is solved

Message 10 of 10