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RMX1500 has some errors with hard disk

Occasional Contributor

RMX1500 has some errors with hard disk

Hello All,


Our RMX1500 has many errors. There is an error - HARD disk does not respond... I've attached a screenshot. Reset to factory default with stand by key didn't help. Upgrade - also. How can we fix it? Any ideas?



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Polycom Employee & Community Manager

Re: RMX1500 has some errors with hard disk

Hello Vadim,

welcome to the Polycom Community.

Please contact your Polycom reseller and/or Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2