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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

HI,

 

I've done an install today and after testing the end customer MOH. He says me that he prefers using the default audio file.

Is there a way to download it or restore it ?

 

rdgs,

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Mickael,

 

I downloaded the music file off of one of my bridges and attached it to this post. You can upload it to your customer's bridge if they want the default back.

View solution in original post

4 REPLIES 4
HP Recommended

Mickael,

 

I downloaded the music file off of one of my bridges and attached it to this post. You can upload it to your customer's bridge if they want the default back.

HP Recommended

Hi Alki,

 

thanks for your help.

 

rgds,

HP Recommended

Is there any way to use different MOH for different IVR profiles?

 

Some find the MOH distracting when they are the first to join

and there is a long delay before anyone else joins.

Also, it would be good to have some different music

choices for different customers.  I just created a

silence.wav file for those distracted, but I am sure

that others will complain.

 

Thanks,

Mike

 

HP Recommended

Hi Alki,

 

Can I ask how you downloaded those files from the RMX?

I would like to do the same but for the welcome slides.

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