Hello amitkadam,
welcome to the Polycom Community.
This depends on your current software version as I am sure that we had some issues on some versions where you could not change the Volume.
The Parameters usually are:
RMX FORCE_SYSTEM_BROADCAST_VOLUME
and
FORCE_SYSTEM_LISTENING_VOLUME
This should be set to YES
You can then use
RMX SYSTEM_BROADCAST_VOLUME
and
SYSTEM_LISTENING_VOLUME
Please liaise with your Polycom reseller and/or Polycom support before making any changes.
Best Regards
Steffen Baier
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Polycom Global Services
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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.
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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
