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[Software] RMX, RPCS and VE Software 8.8 is GA

Polycom Employee & Community Manager

[Software] RMX, RPCS and VE Software 8.8 is GA

Products: RPCS 1800, 2000, 4000 and Virtual Edition


V8.8 is a maintenance release with several bug fixes as listed in the Release Notes




In a RealPresence Clariti environment, install or upgrade to RealPresence DMA 7000 system version 10.0 or greater before installing or upgrading to RealPresence collaboration Server version 8.8. When licensed as part of Polycom® RealPresence Clariti™, the RealPresence Collaboration Server version 8.8 and above will only work with the RealPresence DMA system version 10.0 and above, and it will block incoming and outgoing SIP and H.323 calls that are not routed through the RealPresence DMA system with the following exceptions:

  • Dial-in and Dial-out participant PSTN/ISDN calls
  • RealConnect calls
  • Cascading link calls
  • Recording link calls
  • Calls involving MMCU (SoftBlade)

This means the following types of calls will fail in a RealPresence Clariti licensing environment:

  • Calls routed directly to RMX will be rejected with error code 6060
  • Inbound calls from alternate SIP registrar
  • Direct meeting room calls and entry queues (EQ)/meeting room (MR) calls
  • MCU prefix-based calls
  • RMX SIP Trunk calls
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's