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Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Products: RPCS 1800, 2000, 4000 and Virtual Edition

 

V8.8 is a maintenance release with several bug fixes as listed in the Release Notes

 

Notes:

 

In a RealPresence Clariti environment, install or upgrade to RealPresence DMA 7000 system version 10.0 or greater before installing or upgrading to RealPresence collaboration Server version 8.8. When licensed as part of Polycom® RealPresence Clariti™, the RealPresence Collaboration Server version 8.8 and above will only work with the RealPresence DMA system version 10.0 and above, and it will block incoming and outgoing SIP and H.323 calls that are not routed through the RealPresence DMA system with the following exceptions:

  • Dial-in and Dial-out participant PSTN/ISDN calls
  • RealConnect calls
  • Cascading link calls
  • Recording link calls
  • Calls involving MMCU (SoftBlade)


This means the following types of calls will fail in a RealPresence Clariti licensing environment:

  • Calls routed directly to RMX will be rejected with error code 6060
  • Inbound calls from alternate SIP registrar
  • Direct meeting room calls and entry queues (EQ)/meeting room (MR) calls
  • MCU prefix-based calls
  • RMX SIP Trunk calls
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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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