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Transfer Licenses between RMX 1500

Occasional Visitor

Transfer Licenses between RMX 1500


I have two Polycom RMX 1500 servers (p / n VRMX1505HDR) with licenses for 5 HD connections on each device.
Can I transfer licenses from one server to another (increase HD connections to 10 on one of the devices)?
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Polycom Employee & Community Manager

Re: Transfer Licenses between RMX 1500

Hello @Intersend,


welcome to the Polycom Community.

I would suggest you work with your Polycom reseller for this as they should be able to open a ticket for you with Polycom support.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2