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UPGRADE RMX 2000 from 6.02.11 to 7.03

PHARVEY
Occasional Visitor

UPGRADE RMX 2000 from 6.02.11 to 7.03

I try to upgrade my RMX 2000 from version 6.02.11 to 7.03. I alaways got an error on the install mode. This message is "download version failed". I try install the update directly on port 3 of the RMX i got the same error message. My MPM cars is a MPM-H. Do you have any idea about this problem ?

 

Thank You,

Message 1 of 4
3 REPLIES 3
Bazzuck
Respected Contributor

Re: UPGRADE RMX 2000 from 6.02.11 to 7.03

Hi

 

Have you tried to download RMX software from Polycom site once again?

 

Did you check the memory size of control unit?

Message 2 of 4
anantyalagi
Frequent Advisor

Re: UPGRADE RMX 2000 from 6.02.11 to 7.03

Hi,

 

I would also suggest you to check the upgradation path for the RMX in the www.support.polycom.com website.

 

Regards,

Anant

Message 3 of 4
YashPal
Valued Contributor

Re: UPGRADE RMX 2000 from 6.02.11 to 7.03

error message for the file is missing in the patch,download patch once more time and then try agin

 

Regards

 

Yash Pal

BR
Yash
Message 4 of 4