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HP Recommended

Hello,

 

 

We have encountered an issue with attempting to modify the video layout for participants within an active call.

 

Server: RMX 2000 with 8.1.7.35 and an MPMx-D media card

Endpoints: Mixture of HDX (3.1.2) and Group 500 (4.1.1.1)

 

When attempting to modify the Layout Type under Media Resources, the option is greyed out and cannot be modified.

 

Under the conference's Video Settings tab, the Auto Layout button is not selected.

 

 

Has anybody encountered this?

 


Thanks

3 REPLIES 3
HP Recommended

Daniel,

 

Also check if Same Layout and Presentation Mode are not selected.

 

Hope this could help.

WBR

Mike

HP Recommended

Hi Mike,

 

 

Thanks for your post.

 

The options are not selected.

 

 

Regards,

HP Recommended

Daniel,

 

WTF? I can't find the layout shown in the topic (one window in the middle of screen) among the conference layouts type 2 !?

Could you please attach the screenshots of Conference Properties -> Video Quality and Video Settings?

 

WBR,

Mike

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