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Unable to send and receive to content on Public network through RMX

Occasional Advisor

Unable to send and receive to content on Public network through RMX

Hi All,

I have a two VC end point 1st end point is connected on Domain network and 2nd  is connected on Public network.

when , I dial  point to point call without RMX it gets connected and works fine. But when  we call through RMX ,we are unable to send/receive presentation.

One endpoint is HDX and other is VSX.We have tested this scenario  with other vc endpoint but it is same with others endpoint.

We have RMX 2000 and VBP.

RMX 2000 Version- 7.6

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Respected Contributor

Re: Unable to send and receive to content on Public network through RMX

Which protocol do you use for local calls to RMX?

 

Can you send content if you connect only local endpoints to RMX?

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