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Virtual Memory issue

Occasional Advisor

Virtual Memory issue

Hi  Team,

 

Pls. tell  me what are the reason for increasing the virtual memory of MGC+100.

 

How to resolve this issue?

Message 1 of 5
4 REPLIES 4
Polycom Employee & Community Manager

Re: Virtual Memory issue

Hello ShivamVerma,

welcome to the Polycom Community. I have moved your post to the correct section.

How does the issue manifest itself and what impact has it got on your infrastructure?

 

It is also useful to provide the current software version.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




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Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
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Message 2 of 5
Occasional Advisor

Re: Virtual Memory issue

60 sites are connected during the conference and at once this issue arise. From MGC manager  we are unable to delete or add the participant. After few minutes  MGC start up automatically.

 

S/W ver. 9.0.1

 

Message 3 of 5
Polycom Employee & Community Manager

Re: Virtual Memory issue

Hello ShivamVerma,

 

the MGC support page shows 9.0.4 as the latest release so this should be considered to be tested first.

 

I would suggest you work with your Polycom reseller to raise a ticket with Polycom support if the issue still occurs as you would require our support team to troubleshoot this.

 

Best Regards

 

Steffen Baier




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 4 of 5
Occasional Advisor

Re: Virtual Memory issue

 

We will escalate to PGS Team.But can u tell us one reason why the virtual memory exceed to much during conference.

 

Message 5 of 5