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integrate RMX2000 with Avaya CM6 through H.323 IP trunk

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integrate RMX2000 with Avaya CM6 through H.323 IP trunk

hi All,


I'm trying to connect my RMX2000 with Avaya CM 6 through H.323 IP trunk. I configured RMX and CM6 based on avaya application notes, there is no much configuration  on RMX, just identify the Gatekeepter IP to Avaya CM6, and check some flags. Also simple configuration on CM6 to create H.323 IP trunk.


But I found that the H.323 ip trunk is always out-of-service, is there any special settings on RMX, or is there any way to debug on RMX?





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Polycom Employee & Community Manager

Re: integrate RMX2000 with Avaya CM6 through H.323 IP trunk

Hello patrickzhang,


welcome to the Polycom community.


We always recommend to utilize the Search functionality as utilizing this myself I found this post => here <=


Avaya themselves also provide this => here <= and => here <=


Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 2