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Hi all,

I have problem with my rpad. its possible connect CMA4000 with RPAD?yes or no? I read , isn't recomended of support polycom. I need connect these devices. Pls help me someone.

I need setings of CMA and after setings RPAD. I read all possible manuals but I dont know to help myself :( 

Message 1 of 3
Polycom Employee & Community Manager

Re: rpad

Hello VANlili,

welcome to the Polycom Community.

As this is the official Polycom community we cannot discuss unsupported installations here.


I am only aware that we do officially support the RPAD with a RealPresence Resource Manager and therefore cannot encourage any additional replies to this topic.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 2 of 3
Polycom Employee

Re: rpad

Hello VANlili,

for different reasons this is not supported.

RPAD will only work with DMA and Resource Manager.

There´s a migration path from cma to Realpresence Resource Manager (more information) (Migration guide).

Kind regards,
Message 3 of 3