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webrtc support

Occasional Visitor

webrtc support

How is the support for WebRTC. Can a 3rd party WebRTC client join a VC hosted on RMX?

Also, can Group series endpoints, Debut, Camera enabled VVX phones etc join 3rd party Bridge (directly or via Polycom infra) which supports WebRTC VP8 codec.



Message 1 of 4
Frequent Advisor

Re: webrtc support

Hi Harish,


Most third party bridges will do transcoding of the webrtc feed into something supported by the polycom endpoint. I'm not currently aware of any bridge that uses webrtc exclusively but accepts connections from standards based endpoints. As far as I know, and you can just check the datasheet and latest firmware release to confirm, the endpoints themselves do not use webrtc. 


I am pretty sure rmx itself is compatible with webrtc clients but I can't remember if polycoms browser offering, websuite, could do it or not. We were using websuite up till last year and it was done exclusively through the websuite app and didn't support anything native in the browsers. this may have changed though 





Message 2 of 4
Polycom Employee & Community Manager

Re: webrtc support

Hello harishm31,

welcome to the Polycom Community.

I suggest you contact a Polycom Sales Employee directly to discuss this solution as it all depends on the individual components and what we actually support etc.


We cannot discuss this via the medium of a community forum.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

Please be aware:

The purpose of these forums is to allow community members collaborate and help each other.
Questions posted here do not follow Polycom’s SLA guidelines.
If you require assistance from Polycom technical support, please open a
web service request or call us .

The above is necessary in order to track issue internally within Polycom.

You are welcome to post more questions or configuration or logs for other community members to look at but if your issue requires a fix via Polycom you must go via the official support structure.

Please ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

This forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Polycom employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and may be answered on weekends, bank holidays or personal holidays.
Message 3 of 4
Occasional Visitor

Re: webrtc support

Sure Steffen..thanks for your response.

will update once I hear from Local Polycom folks

Message 4 of 4