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Soundstation IP 6000 获取不到ip地址

Occasional Visitor

Soundstation IP 6000 获取不到ip地址

请教一个问题, 我在ethernet menu中设置了DHCP自动获取,然后输入了IP gateway,保存后重启显示“could not download 0004f2f923ed.cfg, using existing configuration”,之后显示“error, application is not present” 然后不断重启,请问应该怎样解决?谢谢。
Polycom Employee & Community Manager

Re: Soundstation IP 6000 获取不到ip地址

Hello alexchen1989,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Sep 27, 2012 QuestionI get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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