Plantronics + Polycom. Now together as Poly Logo

Soundstation IP 6000 获取不到ip地址

Occasional Visitor

Soundstation IP 6000 获取不到ip地址

请教一个问题, 我在ethernet menu中设置了DHCP自动获取,然后输入了IP gateway,保存后重启显示“could not download 0004f2f923ed.cfg, using existing configuration”,之后显示“error, application is not present” 然后不断重启,请问应该怎样解决?谢谢。
Polycom Employee & Community Manager

Re: Soundstation IP 6000 获取不到ip地址

Hello alexchen1989,

welcome to the Polycom Community.

The community's VoIP FAQ contains this post here:

Sep 27, 2012 QuestionI get the error Message “application not present / found” on my phones screen

Resolution: Please check => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2