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Please give us feedback / suggestions for this community site!

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Valued Contributor

Re: Please give us feedback / suggestions for this community site!

Excellent question Vivek!  Lithium does provide search functionality but we had to temporarily remove that feature in order to the Polycom skin on the site.  We will have to figure out how to put search back.  Will look into it asap. Thx for bringing it up!

Polycom - Unleash the Power of Human Collaboration
Message 11 of 18
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Valued Contributor

Re: Please give us feedback / suggestions for this community site!

Message contains an image

Vivek, FYI, the search is back to the community site after Lithium's deployment last night. 

 

Again, thx for the feedback!

 

search.jpg

Polycom - Unleash the Power of Human Collaboration
Message 12 of 18
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Re: Please give us feedback / suggestions for this community site!

Please add more Frequently Asked Questions sections.

Message 13 of 18
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Re: Please give us feedback / suggestions for this community site!

Please break down the categories of posts into finer sub categories. This will allow us to search and find things better in relation to the topic we a looking into.

Message 14 of 18
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Valued Contributor

Re: Please give us feedback / suggestions for this community site!

Thank you robertgardner for your inputs! 

 

Glad to hear that you like the FAQs.  I will relay this message to the Support Community moderators and manager and encourage them to provide more FAQs on the site.

 

Thanks again!

polylily

Polycom - Unleash the Power of Human Collaboration
Message 15 of 18
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Valued Contributor

Re: Please give us feedback / suggestions for this community site!

Hello robertgardner, thank you very much for your inputs!

 

Would you please kindly let me know specifically which support forum you are suggesting to be broken into finer sub categories?  The support community team tries to keep it at a high level because the community site is still at its infancy state and we'd like to keep the structure as simple as possible. But if you can give me more specific examples, I can forward it to the Support team to consider.

 

Thank you!

polylily

Polycom - Unleash the Power of Human Collaboration
Message 16 of 18
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Re: Please give us feedback / suggestions for this community site!

There are currently 1273 posts under Video Endpoints. This could be split into sub categories.

Some sub-categories could be:

  • HDX
  • VSX
  • Lync
  • CMA Desktop etc.
Message 17 of 18
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Valued Contributor

Re: Please give us feedback / suggestions for this community site!

Thank you robertgardner.  We will send this info to the support team for consideration.

Polycom - Unleash the Power of Human Collaboration
Message 18 of 18