How to import the Company phonebook into the Kirk 2010 Handset

[michielpeeters]

Hello everybody,

I've just installed a Polycom Wireless Server 6000 with 2 basestations.

The customer bought 7 Kirk 2010 handsets.

I created a .csv file with 35 frequently used phonenumbers, here is a example of the .csv file:

"THUIS",0416123456

"**bleep**",0416123456

"john",0612345678

"john mobile",0416123456

"jantje smit",0612345678

I imported the .csv via the web console (administration / phonebook)

When i look into the log file, i see:

"Phonebook has retrieved 34 records"

But when i open the phonebook on a kirk 2010 handset, i don't see any contacts.

Is it possible to use the "company phonebook" with a Kirk 2010??

If it isn't possible, is there a other way to edit the phonebooks of the kirk 2010 handsets?

Thanks

Michiel Peeters

[SteffenBaierUK]

Hello Michiel,

welcome to the Polycom Community.

The 2010 Handset is an entry level Handset and is unable to import the Phone Book as described in this Guide => here <=

You have to manually add the phone numbers.

Best regards

Steffen Baier

Polycom Global Services