Solved: KWS6000 with optical signaler??

jkl1978 · ‎01-30-2012

Hello!!

Has anyone experience to connect the KWS6000 with an optical signaler?

Witch product can do this?

Otherwise i need to look for a solution to connect a device via an analog Port of the Cisco UC540.

I can test at the moment only with a KWS600v3 with a cordless DECT Ringer (Topcom Butler S100).

This device will register as unknown device on KWS600v3,but it doesn't rings on calls.

Kind regards,

Joerg K.

SteffenBaierUK · ‎01-30-2012

Hello Joerg,

if the device is an unknown device then something in the registration has gone wrong.

Did you supply a PIN or does the KWS600v3 require a PIN?

According to it's User Guide the Unit requires a PIN of 0000 or 1111 as described => here <=

Usually 3rd Party DECT Devices like compatible GAP Phones sometime require a PIN and this needs to be setup on the KWS to be requested or the registration will fail.

Please provide more feedback or try to work through your Distributor directly with Polycom KIRK in Denmark.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

SteffenBaierUK · ‎01-30-2012

Hello Joerg,

if the device is an unknown device then something in the registration has gone wrong.

Did you supply a PIN or does the KWS600v3 require a PIN?

According to it's User Guide the Unit requires a PIN of 0000 or 1111 as described => here <=

Usually 3rd Party DECT Devices like compatible GAP Phones sometime require a PIN and this needs to be setup on the KWS to be requested or the registration will fail.

Please provide more feedback or try to work through your Distributor directly with Polycom KIRK in Denmark.

Best Regards

Steffen Baier

Polycom Global Services

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

View solution in original post

jkl1978 · ‎01-30-2012

Hello Steffen!!

It was possible to integrate the device when it is configured as own device.

Thank you!!

Kind regards,

Joerg K.

KWS6000 with optical signaler??

KWS6000 with optical signaler??

Re: KWS6000 with optical signaler??

Re: KWS6000 with optical signaler??

Re: KWS6000 with optical signaler??