Plantronics + Polycom. Now together as Poly Logo

Moving from 1G8 to 1G9 Frequency?

SOLVED
Highlighted
Occasional Visitor

Moving from 1G8 to 1G9 Frequency?

I've got a bunch of 5040 handsets that were shipped with 1G8 instead of 1G9 (ordered 1G9) and I've changed most of them, but now I can't seem to remember what options work in Tiny Serio to change it.. 

 

Anybody know what baud rate to use as well as what options to check?

 

Options are:

 

Checksum

2 Wire

Return Received

DTR

Message 1 of 3
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Occasional Visitor

Re: Moving from 1G8 to 1G9 Frequency?

Nevermind. I finally figured it out.. Handset has to have a battery in turned on, then the options to select are:

 

115200

2 Wire

Return Received

DTR

 

--

Tim

View solution in original post

Message 2 of 3
2 REPLIES 2
Highlighted
Occasional Visitor

Re: Moving from 1G8 to 1G9 Frequency?

Nevermind. I finally figured it out.. Handset has to have a battery in turned on, then the options to select are:

 

115200

2 Wire

Return Received

DTR

 

--

Tim

View solution in original post

Message 2 of 3
Highlighted
Polycom Employee

Re: Moving from 1G8 to 1G9 Frequency?

Hi Jackson_tim

Please note that your 1G8 handsets are not allowed in the US region, even if you change them to 1G9 they are not calibrated for US, the transmit power on the radio is to high!

 

So the correct thing is to RMA the handsets and have them switched over at our factory in Denmark.

Please contact emeaom@polycom.com regarding the RMA issue..

 

Kind regards

Max 

Kirk Service

Message 3 of 3