Re: Problem after upgrading KWS300 to PCS09 doing FTP provisioning
without looking at your config.xml and/or a exported log troubleshooting is difficult.
I spoke to the Developer and he is unable to reproduce this issue.
I would suggest you work with your Polycom Reseller and/or Polycom Support to get this raised.
Please provide some feedback once the issue is solved.
Polycom Global Services
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