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Software for Butterfly

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Occasional Visitor

Software for Butterfly

Hello,

 

Is their any software (Handset Management tool) available for the butterfly Handset.

 

Thanks,

 

Matt.

Message 1 of 4
3 REPLIES 3
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Polycom Employee

Re: Software for Butterfly

Hi Matt,

 

I removed the old post with the preliminary version of KIRK Butterfly Handset Management tool.
The final version with the updated user guide is attached.

-Kristian
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Occasional Visitor

Re: Software for Butterfly

Hi,
I downloaded the software. But it shows me just COM1 port, while the handset Butterfly phone is attached to a USB port. Is there any command to issue on th ephone in order to activate USB connection? (I'm using a standard USB cable and I tried on a Win 7 machine as well as on XP)

thanks in advance!

Message 3 of 4
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Polycom Employee & Community Manager

Re: Software for Butterfly

Hello MArzoro,

 

welcome to the Polycom Community.

 

As far as I am aware you will need to get a specific programming cable for the Butterfly Series that your Polycom Reseller can supply. 

 

Best Regards

 

Steffen Baier

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
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