Plantronics + Polycom. Now together as Poly Logo

Software for Butterfly

Occasional Visitor

Software for Butterfly



Is their any software (Handset Management tool) available for the butterfly Handset.





Message 1 of 4
Polycom Employee

Re: Software for Butterfly

Hi Matt,


I removed the old post with the preliminary version of KIRK Butterfly Handset Management tool.
The final version with the updated user guide is attached.

Occasional Visitor

Re: Software for Butterfly

I downloaded the software. But it shows me just COM1 port, while the handset Butterfly phone is attached to a USB port. Is there any command to issue on th ephone in order to activate USB connection? (I'm using a standard USB cable and I tried on a Win 7 machine as well as on XP)

thanks in advance!

Message 3 of 4
Polycom Employee & Community Manager

Re: Software for Butterfly

Hello MArzoro,


welcome to the Polycom Community.


As far as I am aware you will need to get a specific programming cable for the Butterfly Series that your Polycom Reseller can supply. 


Best Regards


Steffen Baier

The title Poly Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
Message 4 of 4