I removed the old post with the preliminary version of KIRK Butterfly Handset Management tool.
The final version with the updated user guide is attached.
I downloaded the software. But it shows me just COM1 port, while the handset Butterfly phone is attached to a USB port. Is there any command to issue on th ephone in order to activate USB connection? (I'm using a standard USB cable and I tried on a Win 7 machine as well as on XP)
thanks in advance!
welcome to the Polycom Community.
As far as I am aware you will need to get a specific programming cable for the Butterfly Series that your Polycom Reseller can supply.