Telesis IP excehange and siemens c590 handset

[maksoy]

Hi,

I'm just new here. We use Telesis IP Exchange and KIRK 600v3 with siemens c590 handsets. The system is working properly but while calling, sip account name is not displayed. I mean: for example my number is 2323 and account name maksoy. When i call someone, someone can see only my number 2323. Is there any solution to show my account name on siemens c590 handset

or Siemens c590 is not suitable , I have to use KIRK handset to be able to show account name?

Second question: when siemens c590 is connected to the KIRK 600v3 , history is disabled. Is there any solution or Siemens c590 is not suitable ?

Thanks for everything in advance

[SteffenBaierUK · Accepted solution]

Hello Maksoy,

welcome to the Polycom Community.

Any other Handset than a KIRK Handset (excluding the low end 2010) will only support GAP and therefore will not be able to utilize the same features.

The same counts if a KIRK Handset is connected to a non KIRK DECT system as it won't be able to utilize KIRK specific features.

Regards

Steffen Baier

Polycom Global Services