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Where to download Firmware from

Occasional Contributor

Where to download Firmware from

Hi Guys Where can i download the firmware for for the KWS6000, I need version PCS12BC. After I have downloaded it how can I upload it to the server? Many thanks Joe
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Polycom Employee & Community Manager

Re: Where to download Firmware from

Hello Joe,

Only Polycom Partners or Polycom Resellers can download the Software.


Please see => here <= regarding the Software Assurance for more details.


In order to upload the Software, once your Polycom Reseller has provided it to yourself, please consult the relevant Admin Guide => here <=


Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. All posts and words are my own & do not represent the views of Employer.


Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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