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CX3000: Can't reach via Web GUI

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Occasional Visitor
‎08-22-2017 09:58 AM
‎08-22-2017 09:58 AM

CX3000: Can't reach via Web GUI

We've been unable to figure out how to access a CX3000 via the web GUI. (Also would like to know if there's an Administrator manual for this model).

 

The MAC is right, the IP has been assigned for over a year and it's pingable right now, but entering IP into IE brings up a dead page.

 

I should note that we have no issues accessing VVX600s using the same web method.

 

Thank you.

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SteffenBaierUK
Polycom Employee & Community Manager Polycom Employee & Community Manager
Polycom Employee & Community Manager
‎08-22-2017 11:07 AM
‎08-22-2017 11:07 AM

Re: CX3000: Can't reach via Web GUI

Hello more

The answer to this is pretty simple. None of the Polycom Microsoft CX telephone products have a web interface.

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's
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