Plantronics + Polycom. Now together as Poly Logo

Accordant web delivered audio not playing on 2 machines - all other audio fine.

Highlighted
Occasional Advisor

Accordant web delivered audio not playing on 2 machines - all other audio fine.

I have 2 machines that will  not play accordent delivered audip (IE8 Windows 7).  These are "imaged" machines with the same windows media player pluin for IE8, the same add ons, the same OS audio codec.  On two systems though we just can t get the audio to play - video is fine.  ALL other audio plays fine thur the PC - all you tube videos, MP3s, everything.  Just not accordent videos audio.  Any pointers?

 

Any help greatly appreciated.

Message 1 of 3
2 REPLIES 2
Highlighted
Polycom Employee

Re: Accordant web delivered audio not playing on 2 machines - all other audio fine.

You will need to provide more information...What are machines. What are you trying to do?

Ken
Polycom
Sr. Product Support Technician
Message 2 of 3
Highlighted
Occasional Advisor

Re: Accordant web delivered audio not playing on 2 machines - all other audio fine.

I aplogize. I thought my original post stated that. Windows 7 machines running IE8. We are simply navigating to a web page where accordant produced videos are streamed from. They play fine off other systems just not these two... which should be identical systems. What more info can i provide? Thanks for the reply.
Message 3 of 3