Mine is still flashing and isn't fixed. What's worse is that I have this headset connected to PC and to a landline. When the USB thing is flashing blue, I cannot make or receive any outside calls from landline! I've done all of the troubleshooting steps recommended and nothing fixes this. I'm also using MS Teams. When I 'm done with a Teams call, the USB thing continues to flash and the only to stop it is to pull it out and re-insert it which isn't a viable solution.
When I make a landline call, once the call has ended, the USB flashing stops and it goes to being on constantly (blue) which is what it should do.
There are no updates to my s/w as I just checked. Please help. Thanks.
Hello @chevyavalanche
Welcome to the Poly Community.
Can you contact headset.helpline@poly.com ?
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.
Best Regards
Steffen Baier
Finally fixed with firmware Version 2006!!!!!!!!!!!
Thank you Poly!