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People+Connect disappears

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Occasional Visitor

People+Connect disappears

I have installed the most up to date version of the People+Connect software from the site (v1.2.3).  Many times, when I click anywhere on the screen other than the dialog box, the dialog box disappears!  It is still running, as it shows an item in the taskbar, but when I right click, the only options are to move or close.  Move doesn't allow me to do anything, so I usually end up closing it, then "running" the software again I order to interact with it again.

 

I couldn't find any configuration options, so I'm not sure if there is a setting that is causing this problem.  It is running on Windows XP. 

 

Thanks for your help.

Message 1 of 2
1 REPLY 1
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Polycom Employee

Re: People+Connect disappears

I have not been able to reproduce this.  Possible Windows issue. Have you tried a different laptop?

Ken
Polycom
Sr. Product Support Technician
Message 2 of 2