We sometimes have the problem that a notebook can connect though to the CX5100, but it's not really stable during the sesssion (it just disconnects sometimes). It doesn't depends on the notebook model, because it happens with all our notebooks (Lenovo X1 Carbon, T570, T560, etc.). Now we have found an USB Driver (http://support.polycom.com/content/support/North_America/USA/en/support/voice/cx/cx5100.html) for the CX5100 and before we gonna try to deploy this in our environment, we would like to know if this USB Driver would help to make it more stable... (all our Notebook run with Windows 10 (Build 1607 and 1703))
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The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer. Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.