Plantronics + Polycom. Now together as Poly Logo

Query

Highlighted
Occasional Visitor

Query

One of our customers is asking us about the manufacturing date of  Sound structure VOIP interface, how to find the exact manufacturing date by looking at the VOIP card itself.

Message 1 of 2
1 REPLY 1
Polycom Employee & Community Manager

Re: Query

Hello @Prasanna Bajpai,

welcome to the Polycom Community.

The Interface should have a label with the MAC address and next to that should be a date.

 

Alternative post the MAC and we can look this up.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services




<======== Signature / Disclaimer ========>
Please be aware:For questions about the type of support to expect please check here

Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Please remember, if you see a post that helped you , and it answers your question, please mark it as an "Accept as Solution".

The title Polycom Employee & Community Manager is an automatic setting within the community and any forum reply or post is based upon my personal experience and does not reflect the opinion or view of my employer.
Poly employee participation within this community is not mandatory and any post or FAQ article provided by myself is done either during my working hours or outside working hours, in my private time, and maybe answered on weekends, bank holidays or personal holidays.
Message 2 of 2