Re: CX7000

mcooper59 · ‎05-16-2019

Hello Everyone,

I picked one of these up the other day and I know nothing about it, So I was wondering if someone here would be able to help me out. First off I was trying to open it to see what kind of ram it takes and if that ram is upgradable? If someone could point me to some documentation that would be fine. I don't want the standard that is out there about the unit software. I need a hardware guide please that shows the specs of the actual hardware.

So what I have tried so far is removed the unit stand from the bottom and that didn't work. So then I removed the 3 screws in the back and I am not able to figure how the side panel is removed.

Thank you very much,

Michael

SteffenBaierUK · ‎05-16-2019

Hello,

the Poly CX7000 product information should be available via a search engine search for the datasheet.

Everything else is proprietary Poly and not publicly disclosed.

Best Regards

Steffen Baier

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The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

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Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's

Coop59 · ‎01-25-2020

Hello thanks for your reply, believe me I tried and I am not getting a lot.

SteffenBaierUK · ‎01-25-2020

Hello @Coop59 ,

Welcome to the Poly Community.

As already outlined, in the above reply, this is Poly proprietary information which we do not share.

The CX7000 is a purpose-built Video device only intended for its use as a LYNC Video Device.

Best Regards

Steffen Baier

----------------
The title Polycom Employee & Community Manager is a community setting and does not reflect my role. I am just a simple volunteer in the community like everybody else. My official "day" Job is 3rd Level support at Poly but I am unable to provide official support via the community.

----------------

Notice: This community forum is not an official Poly support resource, thus responses from Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge. If you need immediate and/or official assistance please open a service ticket through your proper support channels.
Please also ensure you always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's