CMA 4000 and RMX 1500

Occasional Advisor

CMA 4000 and RMX 1500

Good afternoon,

 

We are using CMA 4000 and RMX 1500.

Users schedule virtual meeting room on the cma web interface and send e-mail from these interface.

CMA and RMX are on DMZ network, on the generate e-mail, dmz ip address (private ip address) appear, how can we modify this ip address (RMX ip address) by the public ip address for external users?

 

Thanks,

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1 REPLY
Polycom Employee

Re: CMA 4000 and RMX 1500

Unforunately most of the information in the email notification is hard set and can't be changed. I would recommend adding a section in the notes with the verbage of if you are dialing from outside the network, please dial <public IP address>.

 

S.

Message 2 of 2