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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

Whenever I am connected to my classes and I click "Show Content" then choose "Send Monitor" only the top left-hand corner of my screen shows to the schools and not my whole screen.  Any ideas?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended
Hello,

Any test should be done with the latest available version, at present cmad 5.2.5, and in addition some information if this was ever working and what operating system is being used.

Best regards

Steffen Baier
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

5 REPLIES 5
HP Recommended

Do you have a 1 monitor setup ?

HP Recommended

what VC device far side party is using??are they also using polycom modal or using else one??

 

BR

Yash pal

HP Recommended
Hello,

Any test should be done with the latest available version, at present cmad 5.2.5, and in addition some information if this was ever working and what operating system is being used.

Best regards

Steffen Baier
------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

I am on a laptop using Windows 7 pro x64.  I am not connected to an external monitor. I was using 5.2 but upgraded to 5.2.5 to see if that would fix the issue. 

Thank you

HP Recommended

The CMA runs through the video boarder proxy, authenticates against the CMA, registers to the gatekeeper, and bridges on a Polycom RMX 4000.  Schools that connect have a variety of VCUs. Tandberg 880, 6000, and Polycom systems.

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